Your package(s) are in transit once you receive the shipping confirmation e-mail with your tracking number(s). Most packages have been arriving on time but unfortunately, USPS, FedEx & UPS packages may be delayed due to personnel shortages related to COVID-19 and/or weather delays, where applicable.

Please be patient and track your package(s) on the carrier's website, USPS USPS.com® - USPS Tracking®, FedEx Tracking Your Shipment or Packages | FedEx or UPS Tracking | UPS - United States. Do not hesitate to contact us via Live Chat, e-mail rayestouch@gmail.com, or call customer service toll free at 1(855)FOR-RAYE Ext. 2 if you have any other concerns or questions.

Thanks for your patience & support!